10 Do’s and Don’ts for Communicating with Candidates

A list of easy changes you can make to set the stage for a positive experience with new hires.

Communication with candidates is at the heart of the recruiting process.

According to a 2018 Glassdoor survey, the #1 aspect of the job application process that job seekers find most important is clear and regular communication, listed by 58% of those surveyed.

The words you use throughout the process—from the job description all the way to the follow-up with rejected candidates—has an impact that ripples into your organization and beyond.

With clear, respectful, and frequent candidate communication, you can:

  • Attract the best candidates to your open roles who are excited to work for your company.
  • Show candidates that you’d be a great place to work, increasing the likelihood that gold-medal candidates will accept your offers.
  • Keep your recruiting pipeline seeded with silver-medal candidates who may be a fit for a role at your company in the future.
  • Collect feedback on the interview process for future improvements.

Here are our top ten do’s and don’ts for great candidate communication - read the PDF!

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